Privacy Policy

Last updated: December 2024

1. Introduction

ChatterChimpz Sdn Bhd ("Snaploy", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our services.

2. Information We Collect

We collect information you provide directly, including:

  • Account information (name, email, phone number)
  • Business information (company name, industry, address)
  • Payment information (processed securely by our payment partners)
  • Content you create (photos, captions, posts)
  • Usage data (how you interact with our services)

3. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Process payments and manage subscriptions
  • Send important updates about your account
  • Respond to your questions and support requests
  • Analyze usage to improve our product
  • Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure.

5. Information Sharing

We do not sell your personal information. We may share data with:

  • Service providers who help us operate our platform
  • Payment processors for transaction handling
  • Social media platforms (only content you choose to publish)
  • Legal authorities when required by law

6. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and personalize content. You can control cookie settings in your browser.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data (subject to legal requirements)
  • Export your data
  • Opt out of marketing communications

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. We may retain certain information for legal compliance, dispute resolution, or other legitimate purposes.

9. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or through our platform.

11. Contact Us

If you have questions about this privacy policy, please contact us at:

Snaploy

Email: privacy@snaploy.com

Website: www.snaploy.com